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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (512) 388-1299

"I don't think it's possible to write a whole establishment over one person that has given a bad rap. The location was great, the building was clean, the vet techs were quick and thorough, as were the professionals who checked in and out clients. They have always been prompt, thorough, and kind during check-in and ck-out...but gave that extra mile with a smile when I forgot to to request other medical equipment or Hills prescription and they have never failed to respond with a kind answer that they would certainly ck, no problem.Unfortunately one of the Vets walked into the lobby and unconfidentially and unethical harshly stated in a loud voice to my 83 yr old mother she was being cruel by not euthenizing him and she would only treat him for 2 more weeks. Well....we are well into 2 months feeding him home made meals (Kidney Cautious) and he is still w/ us even eating on his own mist of the tine, walking outside through the doggie door by himself which he hasn't done for a long time, laying in her monkey grass and just enjoying the outside I'm glad we took that chance"

Debbie

(512) 388-1299 Appointments
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